“Thank you for the excellent level of customer service ” ...read more

Mrs Carter


We always love to receive your feedback and hear how you’ve been getting on with our products. If you’d like to give feedback please click here

Here’s what you’ve been saying…


Good Uplift and Side Support

I originally  bought "Grace"  and "Jasmine"  in a local lingerie shop as they were the two Royce styles available in my size, 36F.  They were fine but I felt I needed bras with more side support. In this respect "Grace" was the better of the above two styles.


As I was unfamiliar with the Royce brand I checked the website on returning home and subsequently rang the company for advice as to which styles gave better side support. At their suggestion I ordered "Rhianna" and "Lily". They arrived very quickly and I have worn them both.  They are both much more supportive for my rather ageing (70), wayward breasts. I find Lily a bit more comfortable. Maybe because it has lovely lace which is a bit stretchy.  The straps on Rhianna slightly irritate the side of my armpit after I've been wearing it for several hours but it is a firmer bra and feels very supportive.  I love both these styles though and will definitely buy more either online or from my local stockists.  It's great to have non wired bras which give such good uplift and side support. I'm hoping Royce will bring out both styles in skin colour next.


I wanted to give some feedback on Maisie!

I've just returned from a self-drive safari in Africa. I had to pack light so took 4 of my Maisie bras to see me through the month long trip. Throughout the journey they were perfect - it was hot, dusty and at times the roads were very challenging but they were consistently fresh, comfortable and hand-washed beautifully. I've been a Royce customer for years and love your bras but this was the biggest challenge I gave them yet!! Thank you!


Thank you for your wonderful service

I just wanted to thank you for your wonderful service.  This is the third order I have made this year and on each occasion you have delivered my purchases so promptly.  I have not been left wondering when my parcels would arrive.


Until I was introduced to your brand, I have spent a lot of money on ill-fitting bras, some from the highly reputed lingerie store in London.  I have been supplied with bras that have been painful to wear because 'the band should be tight'!  This time I watched your fitting video and my local department store fitter and found the perfect fit.


It would be great if some of your prettier bras were available in the larger cup size.  I am unable to wear boned bras but I still want to wear feminine designs.  Having said that the Isabella and Sadie are both lovely.


Once again thank you.

Viv, Suffolk


I feel I must write to say what a brilliant experience I've had with Royce Lingerie as a company.  I had a mastectomy in 2013 and really struggled with bras for the first year of my recovery.  I was so sensitive and in agony - I had a Royce Comfi-bra which is pretty and comfortable now, but at the time of my recovery had ‘turrets’ running all under my arm and irritating me.  I purchased the Comfi-bra at my local (mastectomy specialist) shop when I first came out of hospital.  However, once I wanted a more supportive bra, I didn't have a good experience there - they didn't have my size (38e at the time) and weren't very helpful.  So, I looked at the Royce website.


I started by emailing and asking loads of questions (I went back and forth because I really didn’t want to order online).  I then committed to purchasing the Ultimate Comfort bra.  It was brilliant - so comfortable.  I’ve since moved on.  I now love the Maisie bra (However, I’d like it in every colour!) and am looking at other bras to purchase.  Every time I do purchase, I phone the company and ask lots of questions.  They are very helpful with suggestions and don’t get angry with me for dithering.  Overall, a great experience.  Thanks.



ComfiBra 1010

Just to thank you for the prompt attention and delivery of my order. I hve an injured shoulder and your product was perfect to solve the problem quickly. Thank you. 

1010 Customer

Dear Royce

Dear Royce

I could not get the lingerie from the high street chain I'd usually purchased from for over 50yrs, so it seemed searching the internet would have to be the answer. 

Dreading this, I made searches and came across Royce, it looked good & after giving it some thought, decided to take the plunge & make a purchase.

The two items, styles Oliva & Lucy arrived, tried on, a good fit in the fabric I was looking for. They were very well made, I was just thrilled. 

Now I know exactly where to find lovely simple soft lingerie


Linda, Gloucestershire

Linda, Gloucestershire

Excellent service

Excellent service.  Ordered yesterday, received today.  Finally I have found bras that fit comfortably and give good support.  I now have three Charlotte bras and one Rhianna and am delighted with them.  How about some more colours in Charlotte?


Brilliant Service...

Brilliant service. I read your message and 2 minutes later the post lady arrived with my order! All happened in less than 24 hours of me placing my order. Brilliant. So I have time to pop them in the wash ready to take on a 'short notice from my husband!!!' holiday tomorrow. I am really impressed. If only all things in life worked so well!! You must have a very efficient team.


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